Appeals of citizens – РУП "Минскэнерго"

WHEN CITIZENS OR LEGAL ENTITIES APPLY TO

RUE "MINSKENERGO"

All appeals will be considered in accordance with the current legislation of the Republic of Belarus.

Law of the Republic of Belarus dated 18 July 2011 Mr. N 300-Z “On the appeal of citizens and legal entities” (in order. Law of the Republic of Belarus dated 15.07.2015 N 306-Z)
Decree of the President of the Republic of Belarus dated 15 October 2007 Mr. № 498 “On additional measures to deal with appeals from citizens and legal entities”
Directive of the President of the Republic of Belarus dated 27 December 2006 Mr. № 2 "On the debureaucratization of the state apparatus and improving the quality of life support for the population"
Resolution of the Council of Ministers of the Republic of Belarus dated 23 July 2012 Mr. No. 667 "On some issues of working with appeals from citizens and legal entities"

If you do not agree with the decision, the quality of consideration or the completeness of the response to the appeal, then you can contact to a higher organization (GPO "Belenergo").

On the provision of installments to legal entities (agricultural organizations), on the issue of debt restructuring for consumed energy in accordance with the Decree of the President of the Republic of Belarus dated 02.10.2018 No. 399 “On the financial recovery of agricultural organizations”.